Last Updated: March 1, 2025
Effective Date: January 1, 2025
At TestWizer, we strive to maintain transparent policies regarding refunds and cancellations. Please review our policy details below to understand your options when you purchase our subscription plans.
We offer a 7-day refund window for all subscription plans.
If a user requests a refund within 7 days of purchase, we will process the refund after deducting 5% as processing fees.
The refund amount will be credited to the original payment method within 5 to 7 working days from the approval date.
To request a refund, please contact our support team with your order details.
Our subscriptions are non-recurring. Users will not be auto-charged after the subscription period ends.
Users may choose not to extend their subscription once it expires. No cancellation is needed for non-renewal.
All purchased subscriptions remain active until the end of their term, regardless of usage.
Users can extend their subscription anytime before or after expiry by purchasing a new plan.
When extending an active subscription, the new period will be added to the remaining duration of the current subscription.
Special promotional offers may be available for subscription renewals.
For refund requests or support, users can reach out to us at support@testwizer.com
Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM IST.
Please allow up to 48 hours for a response to your inquiry.
In exceptional cases such as technical issues preventing access to our services, we may consider refund requests beyond the standard 7-day window.
All such requests will be evaluated on a case-by-case basis.
We reserve the right to modify these policies at any time. Any changes will be communicated through our website.
7 days from purchase, 5% processing fee.
Non-recurring, no auto-renewal.
Extend anytime, adds to existing plan.
Email support@testwizer.com.
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